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We work in partnership with local Citizens Advice across Wales to deliver AdviceLink Cymru. The website provides information for people across Wales with a range of practical self-help resources including packs to help you complete your benefit application forms. There is also a helpline, open from 8am until 7pm every weekday and Saturdays from 9am until 1pm. 

• AdviceLink Cymru website
• 0800 702 2020

Our membership partner, Citizens Advice (England and Wales) provides a very comprehensive range of information, templates and tool kits from its website You may find it has all you need to tackle your problem yourself. 

• https://www.citizensadvice.org.uk/wales

_{updated: 10 April 2026}

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