Volunteering gives you the opportunity to learn new and beneficial skills, meet interesting people and contribute positively to your community. For those wishing to gain new transferable skills, volunteering at Citizens Advice Ceredigion can be a step towards employment or re-training.

In August 2016 we achieved the Investing in Volunteers Award – read more here http://www.cabceredigion.org/investing-volunteers-award-success/

Volunteering is a worthwhile experience that will help you learn more about yourself and the world around you.

I had all this spare time on my hands and wanted to do something that would make a difference, then I heard about volunteering at Citizens Advice, and I’m still there after three years.

The roles of a volunteer

At Ceredigion CAB we have almost 40 volunteers and are looking for more. All volunteers are given free training of a high quality and all training materials are free. We reimburse travel and out-of-pocket expenses.

Citizens Advice has given me so many opportunities, I’d tell anyone thinking about volunteering to go for it!

As a CAB adviser you could, for example:

  • interview clients
  • take telephone enquiries
  • use our information resources to give advice
  • help clients to negotiate with others
  • help clients to draft letters
  • refer clients to other agencies
  • help complete welfare benefit applicaitions
  • become involved in our social policy work
  • help with general administration or reception duties
Who volunteers?

Our guiding principles are to ‘value diversity, promote equality and challenge discrimination’. We know that it’s only by having diverse staff and volunteers that we can do this. We are committed to equality of opportunity in recruitment and training, and offer a warm welcome to every volunteer, whatever their background.

‘Working at CAB is a challenging and interesting experience. The people are great and the work makes you feel like you’re actually helping.’

To volunteer, please get in touch – phone 01239 621974.