Scams Awareness Month July 2016

July is Scams Awareness Month and aims to help people avoid falling prey to scams by following a three-step rule:

get advice, report it, and tell others about it.

CAB and Chartered Trading  Standards Institute logosFraud victims pay a heavy price, losing billions of pounds every year. Scams targeting people by phone or post alone cost people in the UK an estimated £5 billion each year.

Cold calls, high-pressure sales tactics and automated voicemails asking for people’s details are just some of the tricks scammers are using to rob people of their hard earned money.

We want people to take a moment, trust their gut instinct so that they: get advice, report scams and tell others about their experiences.

Ceredigion Citizens Advice is raising awareness of scams at a number of free public events, giving people tips on how to stop scams in their tracks.
Date Time Location Venue Event
Wednesday 06 July 2016 10 am – 3 pm Ammanford Public Library Scams Awareness – drop in
Monday 11 July 2016 12 pm – 3 pm Llanelli Elli Centre Scams Awareness – drop in
Wednesday 20 July 2016 11 am – 3 pm Carmarthen Public Library Scams Awareness – drop in
Wednesday 27 July 2016 11 am – 3 pm Cardigan Show ground Cardigan Show
Thursday 28 July 2016 11 am – 3 pm Aberystwyth Plascrug Leisure Centre Cantref & Tai Ceredigion Big Day Out
Clare Withey, Pension Wise Guidance Specialist at Citizens Advice Ceredigion said:

We raise awareness of financial scams with all of our Pension Wise customers, to make sure people are aware of the risks, and know how to avoid them.

Scams Awareness Month gives us the opportunity to spread the word and encourage people to stop and think, and take the time to get advice and information from organisations such as Citizens Advice, Trading Standards, and Action Fraud.

How to avoid scams
  • If you are contacted out of the blue – be suspicious.
    • Never give any personal or financial details over the phone to someone cold calling you.
    • Reject cold calls offering investments or pension advice.
    • Genuine computer firms do not make unsolicited phone calls
    • Your bank will never phone you to ask for your PIN or your online banking password.
  • Don’t be rushed – resist pressure to make a decision straight away.
  • If it sounds too good to be true it probably is.
  • If you haven’t bought a ticket – you can’t win it.
  • You shouldn’t have to pay anything to get a prize.
  • Walk away from job ads that ask for money in advance.
  • Your bank will never attend your home to collect cash, your pin, payment card or chequebook if you are a victim of fraud.
  • Your bank will never ask you to transfer money to a new account for fraud reasons.
  • Never send money to someone you have never met or don’t trust.
  • Fraudsters will use all sorts of tactics including sympathy, apparent emergency, impersonating as an official to gain your trust, so be wary!
If you suspect a scam
  • Suspect a phone scam? Hang up, wait five minutes to clear the line or use another phone to call your bank.
  • Get advice from the Citizens Advice Consumer Helpline 03454 04 05 06, or from Trading Standards through your local Citizens Advice.
  • Report suspected scams to ActionFraud 0300 123 2040.
  • Tell family friends and neighbours about scams you spot.
Reporting scams
  • Don’t suffer in silence – speak out about scams. Speaking up about a scam is key to getting them closed down, and even if it might be too late for you, it can help someone else avoid the same traps. Report it to ActionFraud 0300 123 2040.