Contact us

Phone and email us for admin queries Monday to Friday 9 am to 4 pm
  • Main reception – admin only (not for advice)
  • Ceredigion Debtline – debt advice from our expert advisers
  • Adviceline Cymru – advice on any issue from the shared Citizens Advice helpine 
    • Phone 03444 77 20 20 – Mon-Fri 10-4, also available in Welsh, charged like local rate landline calls
  • FAX Line
    • Fax 01239 612988
Telephone and online advice
  • For debt problems, call our Ceredigion Debtline on 01239 62 20 20
  • For all other issues, call Adviceline Cymru on 03444 77 20 20
  • Online information and helpsheets can be accessed 24/7 on the Citizens Advice website and some pages offer instant online help too:

See the full details and maps for our office and outreach locations on our Locations page.

 Image showing frontage 1 King Street Aberystwyth
Aberystwyth office – 1 King Street, SY23 2AY

Our Aberystwyth office is open by appointment on Tuesdays and Thursdays, usually between 10 am-3 pm.

Whilst we can sometimes give same-day advice, this cannot be guaranteed, but we will do our best to help.


cardigan bureau
Cardigan office – Napier Street, SA43 1ED

Our Cardigan office is open for ‘drop in’ general advice on Mondays and Thursdays from 10 am – 3 pm and by appointment at other times.

Whilst we aim to give same-day advice at our ‘drop in’, this cannot be guaranteed, but we will do our best to help.

Appointments for debt, energy advice, and benefits casework are available throughout the week by appointment. For debt issues call 01239 62 20 20 initially, or drop in.