Advice services

We offer free advice to anyone that needs it, on debt, welfare benefits, housing, employment, family issues, better fuel deals, and consumer advice. We also offer the free Pension wise guidance service. Our guiding principles are ‘to value diversity, promote equality and challenge discrimination’.

Simply phone us or drop-in to see us – details of our contact numbers and opening times are on the right side of this page, and details of our office and outreach locations are on our Locations page. If you need advice out of hours you can access advice online on the Citizens Advice website https://www.citizensadvice.org.uk/wales.

Find more information about all our services on our Projects page.

National Adviceline phone service

Adviceline, the Citizens Advice national phone service, is fully operational in Wales for people who live or work here. (In England the service is currently being rolled out area by area. If it is not yet available in your area, you will hear options for recorded information.)

Adviceline for Wales call 03444 77 20 20 – Monday to Friday 10 am to 4 pm

  • for England call 03444 111 444 or check your local Citizens Advice contact details via the search box below
  • TextRelay users should call 03444 111 445.