Citizens Advice Overview

What is the Citizens Advice Service?

Ceredigion Citizens Advice Bureau (CAB) is one of 394 Citizens Advice Bureaux across England and Wales, all of which are independent registered charities. All Bureaux are members of The National Association of Citizens Advice Bureaux (operating name, Citizens Advice), which is itself a registered charity. Together, Citizens Advice and the individual Citizens Advice Bureaux make up the Citizens Advice Service.

Citizens Advice provides local Bureaux with training and resources that enables them to deliver the highest quality advice locally. In turn, anonymous evidence about the issues that are causing problems for people is submitted by local Bureaux to Citizens Advice, which campaigns to make things better.

How is Ceredigion CAB funded?

Ceredigion CAB is a registered charity, reliant on grants and donations. We receive core funding for our volunteer-led service from Ceredigion County Council and Pembrokeshire County Council. Other funding for projects and services like debt and welfare benefit advice, or volunteer training, comes from the Money Advice Service, Welsh Government, Wales Council for Voluntary Organisations, (WCVA), and donations from town and community councils, amongst others.

For detailed Ceredigion Citizens Advice Bureau accounts see our Annual Report.

For more on how we are funded take a look at our supporters page.

How do volunteers contribute to Ceredigion CAB?

There are currently over 58 volunteers giving their time for free, contributing over £118,800 worth of hours between them to help others in the community.

Volunteers perform a variety of roles from giving advice to reception work fundraising, IT, administration, publicity, campaigning and trusteeship. All volunteers are given high-quality, free training; are supported to find a role that is suitable and to develop their skills further and we re-imburse travel and out-of-pocket expenses.

Many of our volunteers tell us the experience is uniquely rewarding, as well as being a route to paid work, greater confidence and new friends. For more information, see our volunteering page.

www.citizensadvice.org.uk/wales